Product feature: Equip2

Date: 17.04.2020

Equip2 says they have clients covered for service, parts, and training and not just machinery

Equip2 technicians are trained to carry out service and repairs

Any quarry manager will tell you it doesn’t matter what machine you have or how good it is. What really matters is how you can keep it running.

"Downtime tends to be the buzzword of the industry when dealers describe how reliable their machines, are," says Jacob Hart, Equip2 marketing manager.

"We’d like to take that a step further. We offer incredible mobile plant, but what we don’t talk about enough is how we look after a quarry’s single-largest capital investment after the resource itself.

"Spares, components, consumables, and wear parts are catered for in New Zealand; not just the blow bars, meshes and general consumables that are sent out often, but the odd parts, too—components that may never need replacing, but we keep them in-stock for the unexpected."

Jacob adds that they hold priority stock for all Equip2 machines, all shipped on the same day. Built-in Telematics means less time guessing and more time processing, with phone support by Equip2 technicians in New Zealand who can diagnose and improve performance quickly. Services and repairs are carried out by those same technicians, no matter where the client is in New Zealand.

"It’s more than just parts," says Jacob.

"With any machine acquisition, we train every operator on-site how to use the machine, how to maintain it, and how to get the best out it, furthering your invest in machinery, in parts, and in your people. "Equip2 has you covered for service, parts and training; not just machinery."