Cat Customer Value Agreements ensures Cat® equipment is kept in top working order
Whelans Group Investments, a family-owned construction business in Eastern Victoria, has found a reliable ally in Cat® Customer Value Agreements (CVAs) to keep their machines working in top order on the job. They currently operate 90-plus Cat equipment and work on different projects, including earthworks, residential construction, and civil construction.
John Dick, general manager of Whelans Group, attests to the value of CVAs for their business.
“It allows us to focus solely on our production on the ground,” he says. “Knowing that Caterpillar has our machines’ best interests at heart also gives us confidence that we’ll meet project timelines.”
CVAs offer expert support when needed, from total maintenance and repair contracts to planned maintenance parts delivered directly to Cat clients.
Whelans Group says they benefit from a strong relationship with their Cat dealer, saving time and helping to keep costs under control.
In the case of unexpected challenges, Whelans Group can rely on their Cat dealer to provide machine support and guidance through the standard Cat warranty and Equipment Protection Plan.
Different customers have different requirements, needs, and budgets, and Cat dealers say they can work with the client to design a solution tailored to fulfill the needs of their business.
To find out more about Cat Customer Value Agreements, speak to a local Cat dealer or visit cat.com/cva-au.