Taking a look at the 2024 overview from logtruck.co.nz, reports reveal trends in public feedback on log truck operations
The Log Transport Safety Council (LTSC)’s reporting system at logtruck.co.nz focuses on enhancing the safety and professionalism of log trucks in New Zealand.
Funded by the New Zealand Forest Owners Association, the platform enables the public to submit both compliments and complaints about log transport operators.
Through collecting public feedback, the LTSC can identify trends in public perception and work with operators to ensure log trucks work safely and responsibly on public roads.
By displaying a logtruck.co.nz plate, drivers show their commitment to being professional, belonging to a recognised organisation, carrying special cargo, being accountable for their performance, and supporting the aims of the LTSC, the Log Transport Safety Accord (LTSA), and the Log Transport Safety Improvement Plan (LTSIP).
Taking a look at the 2024 overview from logtruck.co.nz, the 567 reports reveal trends in public feedback on log truck operations, focusing on common issues and regional differences. Reports that came through between January to October are primarily centred around driving issues, with 61% of the feedback highlighting concerns related to road conduct, and adherence to traffic laws. This suggests that driving behaviours are the most significant factor affecting public perception of log truck safety.
Speed-related comments make up 19% of reports, and 6% towards load problems indicating that load security and weight management remain areas requiring attention. Reports of truck maintenance issues and residential disturbances both account for 4%, while property damage e.g. windscreen cracks etc. caused by trucks stands at 2%. Positive feedback, including compliments on safe and courteous behaviour, represents another 4% of the reports, showing instances of commendable operation among the fleet.
Looking regionally, Bay of Plenty and Waikato had the highest volume of reports, which could be due to the volume of cartage into and out of these areas as well as higher traffic levels or specific local challenges. Other areas like Wellington, Hawke’s Bay, and Northland also showed notable numbers of incidents, indicating a broad geographical spread across the North Island. In contrast, the South Island regions such as Nelson, Otago, and Tasman received fewer reports, reflecting possible lower volumes, fewer incidents or potential fleets not holding a logtruck.co.nz sign.
This data provides the Log Transport Safety Council with valuable insights for implementing targeted interventions, particularly in high-report areas, to enhance public safety and strengthen the industry’s reputation. Additionally, public education around log trucks plays a crucial role, as it allows the operators to engage with report submitters and address potential misconceptions about log truck operations on our roads. Check out your performance and region and make sure as a truck driver you are ahead of the game and not in the red.